Comprehensive Product Management

KRG provides solutions that help retail and service clients develop, learn, optimize, and operate. KRG’s services are offered in two disciplines. First, we provide management consulting services, advising clients on a wide range of strategic decisions and guiding the implementations of those decisions. Alternatively, KRG excels at parachuting into any point in their client’s product lifecycle, from concept through replacement, instantly accelerating product development and deployment.

Advisory Services

KRG management consulting creates value for clients by optimizing business performance. Working with top management, we utilize our deep functional expertise in strategy, analytics, and operational excellence to develop and implement recommendations that deliver tangible, sustainable results. KRG’s offerings include:

  • Interim executive services

  • Data-driven business process analysis

  • Supply chain, transportation, logistics and manufacturing optimization

  • Retail technology and software development

  • Data science implementations


Product Lifecycle Management

KRG provides in-depth expertise for all phases of product lifecycle management for automated interactive solutions. Using our integrated and collaborative approach, we develop your automation concept at any point in its lifecycle. From an idea on a napkin to producing a scaled go-to market solution, KRG’s proven process and team of automation experts can rapidly get your solution to the next phase and beyond. KRG’s expertise in the five phases of product development:

Concept & Design

Ideation to develop and validate a product concept based on market, customer, and competitor analysis, and then convert concept into a design:

  • Discovery and clarification to define product requirements

  • Concept ideation

  • Concept design and iterative refinement

  • Market research validation

  • Certification and regulatory compliance review

  • Intellectual property and patent review

Production & Launch

Finalizing the design based on feedback from the pilot to produce a market-ready version, followed by manufacturing and scaled product launch:

  • Design for manufacturing and assembly (DFMA)

  • Quality and performance testing standards

  • RFP and selection for contract manufacturing services

  • Manufacturing production planning and liaison services

  • Certification testing and maintenance

  • Product launch, including deployment and supporting supply chain

Development

Iterative building, testing, and enhancing the design to achieve desired performance specifications, in preparation for production manufacturing:

  • Software development and integration

  • Component selection and supplier sourcing

  • Acceptance testing criteria definition

  • Alpha prototype manufacturing, assembly, and lab testing

  • Design enhancement based on analysis of test results

  • Beta prototype build and controlled pilot testing

  • Product network system infrastructure design

  • IP and patent development and filings

Service & Support

Additional services required to implement and sustain successful operation of units in the field:

  • Site selection and acquisition services

  • Supply chain planning and management

  • Deployment and installation services

  • Field support and maintenance services

  • Performance management analytics: design, develop, deploy and manage reporting

  • Network operating center services

Retirement

Planning and implementing the appropriate steps to remove a product from the market:

  • Project management for product sunset

  • Transition to updated product

  • Captured learnings to incorporate into future product designs

  • Plan and communicate end-of-life timeline and supporting processes

  • Product deconstruction, refurbishment, or disposal